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Have been trying for 2 weeks to get my husband power of attorney so he can speak directly to Merrill Edge regarding my account. Keep getting wrong information each time I call. Have submitted paperwork 4 times-and each time the representative tells me something else...
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1.0
#1273458
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one- i entered an order to sell all shares of a mutual fund, the fund had a two day transfer of course, and selling all shares means I wanted all the fund and any dividends paid out in cash to my account and none left in account. two - there was a dividend coming one...
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2.7
#1226976
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Merrill Lynch's strategy for women with money is to Dismiss, Dispute, Disregard, Disrespect and then to Defend their unsuitable advice. There is no appropriate nor safe way to have your money invested in this churn factory. It is all about them. Their Welcome books are...
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I didn't like
  • Lack of fiduciary duties in account administration
#1226122
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I had a 401K through Merrill Lynch, then left the job and decided to get the payout to pay off some high-interest loans before reinvesting. Even with the heavy taxing, I was getting out with more money than I'd put in due to maximizing company matching. The first agent...
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ShakyOstrich
ShakyOstrich

I believe that Merrill lynch's internal culture is to Bully and Berate and client that is not being compliant with them. As soon as you try to defend, dispute or dis obey in t...

2.4
I liked
  • Customer service before trying to close account
I didn't like
  • Site difficult to navigate
  • Employees have poor attitude
#1189709
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Merrill has prevented me from using funds in my IRA account to purchase stocks within Merrill Edge. I sold some stocks and tried to purchase more the next day. After purchasing just one stock, my account was locked because I had not waited 2 days between trades...
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#1184152
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I was given a specific date (a Friday) that I would receive a distribution check and was charged a $25 UPS express fee for the check to be sent overnight. Not only did I not receive the check when promised on that Friday, the representative that I spoke with when I...
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1.0
#1172836
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My husband and I began working with Merrill Lynch in 2004 and ended our relationship with this brokerage firm in 2016. Three things we did wrong. We didn't take the time to educate ourselves with investing, we didn't shop for advisor and we trusted our advisor. I...
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#1165356
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I changed my contribution level online couple weeks ago from 4% to 1% until things get a little more stable. When I got paid I noticed they took 4%. I called in and they told me they do not see it so the 4% is where I am at. I even have an email to confirm the...
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1.0
#1157264
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On 12/5/17, I submitted a hardship request, I called several times and all I was told is that my request was not approve and will need another document which I finally provided on the 12th, were talking about $3k here. I have indicated on my letter that I will be...
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1.2
#1151591
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Contact Merrill Lynch

Mailing Address:
Merrill Lynch & Co., Inc.
222 Broadway; 17th floor
New York, NY 10038
Phone:
(800) 637-7455
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Merrill Lynch Products and Services

I have never heard from Merrill Lynch since I posted my complaint with you
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ShakyOstrich
ShakyOstrich

I think Greed is their Mantra. That is how they almost went bankrupt by fleecing Americans with the bad mortgages. I was taken advantage by my brokers greed during the financi...

#1149624
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