Merrill Lynch Phone Numbers and Emails

Toll-Free Number:

  • (800) 637-7455

Customer Service:

  • (866) 820-1492
    401k and Stock Options
  • (866) 657-3323
    TTY/TDD

Accounting/ Billing:

  • (866) 706-8321
    Get Started

Investors/ Franchasing:

  • (704) 386-5681

Merrill Lynch Emails:

Investors/ Franchising
general_askml@ml.com
Claim Your Business
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Merrill Lynch Contact Information

Merrill Lynch Website:

Merrill Lynch Help Center:

Corporate Office Address:

Merrill Lynch, Pierce, Fenner and Smith Incorporated
2 World Financial Center
New York, New York 10281
United States

Other Info (opening hours):

Locations:

Washington

1152 15th St NW,

Washington, DC 20005, US

Mount Laurel

1200 Howard Blvd,

Mount Laurel, NJ 08053, US

Philadelphia

1650 Market St,

Philadelphia, PA 19103, US


Bank of America Corporation

Bank of America Corporate Center

100 North Tryon Street

Charlotte, NC 28255

Merrill Lynch Rating Based on 85 Reviews

Rating details

1.6
more details
Customer service
Reliability
Product or Service Quality
Website

Rating stats

Rating trend

Summary of Merrill Lynch Customer Service Calls

607 TOTAL
CALLS
10:22 AVG CALL
DURATION
16% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Merrill Lynch Customer Service?

Employment Question:

  • “Check 401k balance”
  • “401 k”
  • “401k”

Account Question:

  • “Trying to get records from were I had an account in 99-2004”
  • “Nerd to know my balance on my 401 ko”
  • “Account has been locked”

Product/ Service Question:

  • “Withdrawal”
  • “Withdrawal 401k”
  • “Hardship loan”

Request for Information Question:

  • “Checking the statues on my check”
  • “To talk to them about my401k account”
  • “Need help with 401k loan”

Payments and Charges Question:

  • “Payment”
  • “Pay bill”
  • “Money deposit says it was made 10/9 it is now 10/12 and the deposit is not in our bank account”

Staff Question:

  • “Customer service”
  • “Problem with retirement & benefit services”
  • “To talk to customer service about my account”

Shipping and Delivery Question:

  • “Didn't receive my money”
  • “I need my tracking number”
  • “To get UPS Tracking number from you. On the chec im suppose to recieve today”

Activation/ Cancellation Question:

  • “Ive been terminated by walmart”
  • “Need information aboit a cancelled mortgage”

Return/ Replace Question:

  • “Change adress”

Other Question:

  • “Update primary residence address”
  • “It support”
  • “Need statement”

About

Merrill Lynch Return Policy
For Website success is about helping The User of company services reach The User's goals, not a number. Connect with an advisor and start a conversation about The User's goals. Merrill Lynch Wealth Management advisors give The Client the personalized advice and guidance to help put The Client's plans into action. Learn more from Company's latest report on early adulthood. Website are committed to protecting what matters most to The User Investing involves risk. There is always the potential of losing money when The Client of Merrill Lynch invest in securities. Asset allocation, diversification and rebalancing do not ensure a profit or protect against loss in declining markets. Merrill, its affiliates, and financial advisors do not provide legal, tax or accounting advice. The Client of Merrill Lynch should consult The Client's legal and/or tax advisors before making any financial decisions. Merrill Lynch, Pierce, Fenner & Smith Incorporated (also referred to as “MLPF&S” or “Merrill”) makes available certain investment products sponsored, managed, distributed, or provided by companies that are affiliates of Bank of America Corporation (“BofA Corp.”).
To read more: https://www.ml.com/#.html
Merrill Lynch Privacy Policy
For Merrill Lynch success is about helping The User of company services reach The User's goals, not a number. Connect with an advisor and start a conversation about The Client's goals. The Client's personal information is a valuable part of The Customer's financial life. Corporation that link to this Notice. Information that Website may collect through the Applications. Information through the Site. Children's Online Privacy Protection Act (COPPA). This U.S. Online Privacy Notice is subject to change. Investing involves risk. There is always the potential of losing money when The Client invest in securities. Asset allocation, diversification and rebalancing do not ensure a profit or protect against loss in declining markets. Merrill, its affiliates, and financial advisors do not provide legal, tax or accounting advice. The Customer should consult The User's legal and/or tax advisors before making any financial decisions.
To read more: https://www.ml.com/privacy-and-security-center/privacy-and-security.html
Merrill Lynch Pros and Cons

Pros: Incompetent, Recognized name, There are a very small number of good financial advisors, Shaunna anderson, Reasonable fees for services

Cons: Horrible customer service, Poor service, Lack of communication, Terrible service, Lack of fiduciary duties in account administration

Related Companies

Bank Of America, FIA Card Service, Merrill Edge, Countrywide Home Loans, First Franklin Loan Services

Summary

Merrill Lynch is an American financial services company. The company specializes in wealth management, capital markets and advisory. It is headquartered in Delaware, United States. Merrill Lynch operates offices in more than forty countries all over the world. The company provides a wide range of such services as investment banking, global markets servicing, and global wealth management. Merrill Lynch services private clients, small businesses, institutions and large corporations. Merrill Lynch is a global trader and underwriter of securities and derivatives. The company owns almost a half of one of the leading investment management companies and it has a lot of subsidiaries.

Merrill Lynch reviews and complaints

Merrill Lynch is ranked 412 out of 2761 in Financial Services category

Area Served

Worldwide, USA

Payment Methods

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