Merrill Lynch
Reviews and Complaints
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User's recommendation: Will not recommend to anyone
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Verified Reviewer | Boston, MassachusettsWhere is my investment?
- Lost all my investments
Preferred solution: Full refund
User's recommendation: Check this company's history before making any investments
Poor Poor service
Poor customer service experience today
Mr. Rohan Patel from Merrill Lynch did not listen to me, more than once.
When he spoke, he spoke so fast that I could not understand half of what he said. I asked whether he was in a great hurry. He did not understand why I asked this. Then, I explained that he was talking much too fast and I could not follow (I had to take notes).
I asked him to repeat, and please do so much more slowly this time. He did, but his tone throughout the call was inappropriate. He never apologized for his rudeness.
I am a professional with over 30 years of experience and I don't appreciate being treated in this manner.
If your job involves working with people, you really need to be patient and kind.
It may help to remind yourself of the fact that you have this job because of the customers. No customers = no paycheck.
Preferred solution: Let the company propose a solution
User's recommendation: Leave detailed, factual and truthful feedback.
401k take money from my account
User's recommendation: Well I do have other account with you guys so yes.
Stay far away, particularly seniors
- Give wont give you your own money
Preferred solution: Interest in my money
Stay away from Marriott Lynch
- Incompetent
- Poor service
Preferred solution: Full refund
Proceed with EXTREME CAUTION, and only with a reliable personal experience referral!
- There are a very small number of good financial advisors
- Poor communication
- Management
- There are a large number of people missing key skills
Preferred solution: Develop company wide management training, and periodic management skills evaluation/retraining programs.
Terrible
- Incompetent
- Horrible customer service
Worst Company In The Industry, Do Not Do Business With Them
- Recognized name
- Arrogant rude unprofessional and greedy
- Bad money practices
- Poor judgment
Only the best customer service ever!
Get your money out of their hands
- Poor service
Absolutely Terrible
- Scam
401K Accounts can open and close without your knowledge - Losing money you've earned to fees and taxes
- Horrible customer service
- Poor communication
- Dishonest employees and poor account management
Preferred solution: Money rolled over as it should have been
Absolutely Terrible
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Merrill is completely useless