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1.3 Based on 15 reviews
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ON AUGUST 20TH 2016 I STOPPED WORKING FOR SAMS CLUB #6524 IN VIRINIA AND I IMMEDIATELY CONTACTED MERRILL LYNCH TO FIND OUT WHAT THE PROCESS WAS TO CASH OUT MY 401K AND I WAS TOLD TO CONTACT HR AT SAMS CLUB WHICH I DID AND THEN ON SEPTEMBER 8,2016 I SPOKE TO A REP AT MERRILL LYNCH AND THEY SAID THAT THIRTY DAYS AFTER MY LAST PAYCHECK WAS PROCESSED THAT I WOULD RECEIVE MY 401K MONEY WELL HERE WE ARE SEPTEMBER 22,2016 AND TODAY WHEN I CALLED AND... Read more

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Liquidating Cash Management and Retirement to estate account. Sent all required documents on 8/15/2016 to transition team lead and now a month as passed and nothing resolved. Customer support and transition services is the worst I have encountered and I stand to lose a substantial amount of money. The communication lines between the transition team and the customer is NON-EXISTENT!! I spoke to at least six transition representatives and it... Read more

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Linda Weitz Stone is a stockbroker at Merrill Lynch on Las Olas Boulevard in Ft Lauderdale. She is a vulture who will take your life savings if she can. She is not only a *** artist but is a complete fake about her education, her family and is clueless about the market. She bought a fake doctor degree on an online university to pass herself off as having credentials because it is so obvious after talking to her for 5 minutes that she is a... Read more

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Linda Weitz Stone and Merrill Lynch operate a scam on elderly adults. They open accounts and then transfer monies into other accounts they do not disclose to their elderly customers. Linda Weitz Stone has run this scam in many of her other prior firms and has been fired or left the firm under suspicious circumstances. She is a grifter going from firm to firm leaving a trail of theft and missing money. Merrill Lynch is part of her scam. They... Read more

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Merrill Lynch is terrible. They would not wave $60 in late fees that have accrued since I was laid off. No discussion, no negotiation, no reprieve from these greedy bastards! I called Customer Service to inquire about the fees. Asked to liquidate the account, then asked to speak with a Manager. The Supervisor was worthless. On top of that, I had to call back to make sure my account was closed (which it was not from the original call). Bad... Read more

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MERRILL LYNCH HAS TO BE THE WORST COMPANY TO DO BUSINESS WITH.THE BROKERS DO NOT LOOK OUT FOR THEIR CUSTOMERS THEY PUSH THE PRODUCTS THE COMPANY WANTS THEM TO SELL. BAC MAKE A TERRIBLE MISTAKE TAKING OVER THESE CROOKS THEY HAVE BEEN INVOLVED IN ALMOST EVERY SCANDAL ON WALL STREET THEY PAID HUNDREDS OF MILLIONS OF DOLLAR IN FINES BUT DOES NOT PLEAD GUILTY TO ANYTHING. THE GOOD BROKERS LEAVE THE FIRM THEY DO NOT WANT TO BE ASSOCIATED WITH THE... Read more

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I have been with your Broker , who seems to move around. My wife and myself are retired, however your broker keeps losing our money.I will be filing a major law suit. You should be ashamed.

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Employer recently moved account from Vanguard to Merril Lynch. Worst decision ever. I have been trying to complete a hardship for going on two weeks now. Have been misinformed time and again by the representatives who do not know anything, a supervisor who assured me they would expedite my request yet still was unable to confirm the status or when I can expect my distribution. There is poor communication, horrible customer service and a complete... Read more

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My wife had a small investment account created when she was a child that was put under the care of her loving uncle until she turned 18. When my wife turned 18, she did not bother retrieving the account because 1. she didn't know how to retrieve it; 2. she didn't want or need the account; and 3. her uncle was kind enough to be the custodian of the account as long as needed. Fast forward 18 years. We have been married 7 years and my wife had... Read more

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This morning I was unable to use my Visa card to get a cash advance, and I went into a BofA branch where I was unable to cash a CMA check. I am told my money is still with Merrill Lynch (there is a large balance), but I have no funds to access. I think this is illegal. Either it is my money or it is not. I have outstanding checks as well as online electronic payments, and if that account is frozen, I am going to have serious inconveniences. I... Read more

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