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SO DISAPOINTED IN THIS CO. BEEN TRYING TO CLOSE TWO SMALL IRA'S FOR 1 1/2 MONTHS NOW, ALL I GET IS THE RUN ARROUND TRANSFER ME TO BOBBY THEN SARA THEN RUSSELL THEN TED ON THE PHONE OVER AN HOUR (TWICE) AND THEY STILL CANT DO THE JOB. ALL THEY WANT TO DO IS FRUSTRATE YOU TRYING TO GET YOUR OWN MONEY. DO NOT USE THIS FIRM EVER!!!!! EVEN A MANDATORY DISTRABUTION IS A NIGHTMARE WITH THESE ***. D.... Read more

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I tried to have stock transferred to my husband and they pretended to action it twice but actually did nothing. I then tried to transfer it to another broker and again despite multple attempts they would pretend to do it then do nothing. I lost money in the end as I had to sell the stock to get rid of merrill Lynch and ended up paying extra tax to do so. They are absolutely unprofessional and... Read more

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Find another service; don't put your money with Merrill Edge. Every distribution (4) that I have tried to do has been mishandled. Whether an education savings account or a mandatory distribution from an IRA it has been bungled. Most have required the same form faxed 2-3 times because it can't be found despite a confirmation of delivery on my end. Despite requests for a call to acknowledge... Read more

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I have been a Merrill Lynch Grand Junction Colorado office for several years and I have been thorough good snd bad time but I have to say that 2015 has been thr worst on terms of customers service, performance,support,follow up,management and communication by the ML Grand Junction office. I really felt their lack of interest to mantain my account. I have decided to move my account to a different... Read more

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I open an account when Merrill Lynch was begging you to put your money into their account. They locked my account and six months later, I don't have access to my money. Beware, nobody regulate this brokerage firms and worse it will cost you $10,000.00 or more to sue them and you might not get your money. If you do might loose half or more. I said before nobody regulates them and if file a... Read more

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Merrill Lynch claims to have mailed the proceeds of 401-k plan, but after 21 days there's no check. They refuse to provide any proof that it was mailed, but they will not re-issue a check unless they have a notarized affidavit saying it was not received. They demand that you jump through hoops in order to escape their responsibility to do their job. I've had to deal with Merrill Lynch before... Read more

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I am very disappointed in this company with the communication skills and follow up phone calls that never happen from this advisor. I will not tell people to join this company. I have a son who passed two years ago and I just decided to take his money out and this has turned into a nightmare. I like to complain to a higher up and so they can make this transaction a easier process. Hope none of... Read more

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Had broker for 16 months at Merrill lynch. I inherited my dads account. Merrill soaked 18k out of my account in management fees for 16 months. They let my PAA gi from 60 to 45 and never called me after California oil spill caused by PAA. I found out 14 days later and cakled tbem. Unfortunately i lost another 5k i could have avoided if my broker wasnt out flying his airplane and traveling the... Read more

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It's very simple. We all know it. Every customer wants to be heard, and if you ignore us do so at your own peril. Upon requesting User I'd and password info from ML 3 times over 4 months I decided against ever opening a 401k through my employer with them. The options I had set up at one time, but now I cannot access the acct. The options for investing through them and my employer are... Read more

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Questioned me on why I wanted my own money. Closed my checking without giving me time to set up a new one. Had me in BAD stocks that lost me $14,000.00 in 2 months! Rip off and crooks! Add comment

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