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  • Jul 20
  • Financial Services - Consulting, Marketing
  • Copperas Cove, Texas
  • Merrill Lynch Cancellation Policy
  • 79
  • REVIEW RATING 4/5

I am very disappointed in this company with the communication skills and follow up phone calls that never happen from this advisor. I will not tell people to join this company. I have a son who passed two years ago and I just decided to take his money out and this has turned into a nightmare. I like to complain to a higher up and so they can make this transaction a easier process. Hope none of... Read more

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  • Jun 19
  • Financial Services - Consulting, Marketing
  • Lemoore, California
  • Account
  • 3
  • 3
  • 104
  • REVIEW RATING 4/5

Had broker for 16 months at Merrill lynch. I inherited my dads account. Merrill soaked 18k out of my account in management fees for 16 months. They let my PAA gi from 60 to 45 and never called me after California oil spill caused by PAA. I found out 14 days later and cakled tbem. Unfortunately i lost another 5k i could have avoided if my broker wasnt out flying his airplane and traveling the... Read more

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  • Jun 18
  • Investment, Brokers
  • Colorado Springs, Colorado
  • Account Access
  • 59
  • REVIEW RATING 3/5

It's very simple. We all know it. Every customer wants to be heard, and if you ignore us do so at your own peril. Upon requesting User I'd and password info from ML 3 times over 4 months I decided against ever opening a 401k through my employer with them. The options I had set up at one time, but now I cannot access the acct. The options for investing through them and my employer are... Read more

Was this review helpful? 0 0

Questioned me on why I wanted my own money. Closed my checking without giving me time to set up a new one. Had me in BAD stocks that lost me $14,000.00 in 2 months! Rip off and crooks! Add comment

  • Jan 03
  • Investment, Brokers
  • Ashburn, Virginia
  • Fees
  • 1
  • 1
  • 359
  • REVIEW RATING 4/5

They have the highest fees ( if you can actually find the real number) at about 2.7% with the lowest returns . I think they were a little better before the BOA acquisition but overall dismal performance. They don't even come close to matching the S&P or DOW on their average equity portfolio. I fired them last year and am glad I did. I know do it myself and use index funds from Vanguard and... Read more

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  • Dec 27, 2014
  • Financial Services - Consulting, Marketing
  • Fort Myers, Florida
  • Investment Account
  • 201
  • REVIEW RATING 4/5

High fees. .43 percent performance for 2014! Then a 15 minute explanation telling you how good 2014 was for you. Glad they didn't send out packet and transfer my last 4000.00 into their programs . I invested it myself and got 8.37 per cent returns without their So called expertise. Hopin things would get better after the 6 month review and reallocation of funds in July ,Their lackluster... Read more

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  • Oct 12, 2014
  • Financial Services - Consulting, Marketing
  • College Place, Washington
  • Retirement Account
  • 1
  • 1
  • 252
  • REVIEW RATING 4/5

My daughter had power of attorney with my retirement acct. At merrill lynch. She took over 14, 000:dollars. She hss since been fired but they have not retrned my money. I live on Ssdi and have no other money. They obviously know what she did but won't respind to a letter of demand, send by a local attorney. I had one shot at gettingg my money back.any ideas? I can't afford another legal fee. The... Read more

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  • Sep 15, 2014
  • Financial Services - Consulting, Marketing
  • Absecon, New Jersey
  • Late Fee Payment
  • 1
  • 1
  • 486
  • REVIEW RATING 5/5

We are pulling all of our money out of Merrill Lynch. The so called financial advisory aspect is non existant. We tried to get $50,000 out of our $750,000 account and was told *funds were not available*, had to pay late fees on our bills, because the manager gave our account to his new assistant. Beware.. stay away from Merrill Lynch... your hard earned money will be in THEIR pockets! We had 1.4... Read more

Was this review helpful? 5 1

  • Aug 08, 2014
  • Financial Services - Consulting, Marketing
  • Financial Processes
  • 191
  • REVIEW RATING 4/5

Just wanted to close a college savings plan and have the funds mailed to us. It's been 2 months. Okay if your building a highway or performing open heart surgery then yes please do it right and take your time. But umm when you are just typing some information in a few fields and clicking save and then print, come on. I understand I'm am not the only customer. But 2 months and people are at work 8... Read more

Was this review helpful? 0 1

  • Jul 12, 2014
  • Investment, Brokers
  • Austin, Texas
  • Account Cancellation
  • 354
  • REVIEW RATING 5/5

ML is a joke. I should have done more research on them before opening several IRAs with them. Over the 3 years I was with them, they did nothing but lose money for me and invest in some really bad investments. I also got fleeced with fees left and right. I would have more money right now if I had just stuck the money under my mattress. I am not too mad about the investments, as I know you... Read more

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