Merrill Lynch Complaints and Reviews

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Merrill Lynch
Main address: 222 Broadway; 17th floor 10038 New York NY
1-800-MERRILL (637-7455), , general_askml@ml.com
  • 12+1 mobile complaints
  • $39.8K claimed losses
  • $3.1K average
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  • Jul 12
  • Investment Brokerage
  • Austin, Texas
  • Account Cancellation
  • 5

ML is a joke. I should have done more research on them before opening several IRAs with them. Over the 3 years I was with them, they did nothing but lose money for me and invest in some really bad investments. I also got fleeced with fees left and right. I would have more money right now if I had just stuck the money under my mattress. I am not too mad about the investments, as I know you... Read more

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Meryll Lynch will not let you touch your own money, wish I'd never done business with the company, even emergencies they find a reason to decline your getting your own money

  • Mar 15
  • Investment Brokerage
  • Philadelphia, Pennsylvania
  • Withdrawal Fee
  • 1
  • 34

Merrill Lynch manager, Joe Gualtieri, in Philadelphia sent me a letter with no explanation why he was liquidating my retirement investments. I contacted him and my financial advisor to be told by the advisor, he did not know why and Joe did not return my calls. When a letter was requested to explain why, none was sent. This had been a 5 year association with trust on my part. Now I am facing a... Read more

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  • Nov 20, 2013
  • Financial Services - Consulting, Marketing
  • Detroit, Michigan
  • Investment Account
  • 74

On November 5, 2013 I setup to do a total withdrawal from my 401k account after leaving my employer two weeks prior and paid for overnight delivery to my address in Michigan. I was told it could take up to 5 days to process, so on Monday November 18, 2013 I called the 1-800 number to get my tracking number and looked up the status. UPS had successfully delivered my check to an address in Florida... Read more

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  • Aug 12, 2013
  • Financial Services - Consulting, Marketing
  • Trust Management
  • 77

My siblings and I agreed to move our grandmother's trust from a bank to Merrill Lynch. Big Mistake. This was a trust which was created by my grandmother in the 1960s with the idea that my mother would get the income and the grandchildren would get the capital.--- and one of the main parts of the trust document was to "preserve capital". This did NOT happen. During the time ML managed the trust... Read more

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  • Jul 10, 2013
  • Finances
  • Chicago, Illinois
  • Trust And Service
  • 63

They say it's just a standard form. It is for them. The fees are high, They are always in trouble , so to get my money out, they want an onerous release from me , for any past and future fault. No additional accounting or verification from them. No affirmation that they have done their job , that fees have been properly applied. They are holding my money hostage until I agree that they have done... Read more

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  • May 20, 2013
  • Financial Services - Consulting, Marketing
  • Princeton, New Jersey
  • Ira Mortgage
  • 58

My initial financial advisor seemed fine. He recommended their mortgage group because I might get a discounted interest rate since I'm a customer with a smaller IRA. What he didn't tell me was that I'd be hung up on after going over the pre-approval application, that the mortgage loan officer would never call me back, that I'd deal with 3-4 incompetent people in their "concierge" call center... Read more

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  • Apr 05, 2013
  • Finances
  • Austin, Texas
  • 45

I refinanced my mortgage that was previously with PHH Merrill Lynch Mortgage services in December of 2012. Due to the time of year the title company double paid my property taxes and I was owed a refund of $5200.00 Since I escrowed my taxes, ML had to send in an application requesting my refund to my county tax office. I followed up with ML in January and they assured me that they faxed the... Read more

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  • Jan 05, 2013
  • Financial Services - Consulting, Marketing
  • Long Beach, California
  • Mutual Funds
  • 1
  • 148

I am assisting my father-in-law with his retirement accounts after my mother-in-law's passing. After speaking with the local branch manager I was told that his accounts did not have "significant balances". I then discovered that his accounts are fee based. They have been taking money to "manage his wealth" but they are the only one's making money off the fees they charge! His capital gains... Read more

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  • Oct 04, 2012
  • Finances
  • Columbus, Indiana
  • Ira And Customer Serive Line
  • 82

I after providing details about my portfolio to my account rep I was advised to send in a beneficiary designation form yet I encountered friction. This is so my family could benefit in the event that something happened to me but instead of explaining changes needed I was sent a blank form back with no advisement on what was incomplete. Ireceived this form 2 months after I the original... Read more

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